Commercial

Commercial and large loss

When the building is someone's revenue, the clock that matters is not the drying clock. It is the one that says how long the doors are shut.

What changes on a commercial job

— Scale of drying. Large volumes and hard materials — concrete, block, plaster — move the job toward specialty drying and commercial dehumidification, not more of the same equipment.

— Occupied space. Work is phased and contained so that the parts of the building that can stay open, stay open.

— More stakeholders. Owner, property manager, tenant, carrier, adjuster, sometimes a lender. Everyone needs the same facts at the same time.

— Documentation load. Larger losses generate more paperwork, not less. It has to be organized from the first day, because nobody reconstructs it later.

One point of contact

You get one name and one number for the duration of the job. That person walks the property with your adjuster, sends the daily readings, and tells you which areas come back online and when they are ready — not when we hope they will be.

Emergency Response Agreement

An Emergency Response Agreement is a framework signed before anything goes wrong. It records your building, its shut-offs, its access, its contacts and its priorities, and it fixes the rate schedule in advance. When something does happen, nobody is negotiating terms at 2 a.m. It is worth having on file before you need it.

[Edit: state what your Emergency Response Agreement actually includes, what priority it grants, and whether you charge anything to put one in place. Only promise a level of priority you can contractually meet — and no response time you cannot.]

Call (555) 555-0142

Property types we work in

— Multifamily and apartment communities

— Retail and restaurants

— Offices

— Schools and childcare

— Places of worship

— Warehouse and light industrial

[Edit: keep only the property types your company actually works in. Delete the rest — an owner will ask about the ones you list.]

Buildings with special requirements — healthcare, laboratory or cleanroom environments — carry obligations beyond general restoration work. Ask us before you assume we cover them.

24/7 emergency line — (555) 555-0142

[Edit: add your state contractor license number here, and any mold or specialty license you actually hold. Delete this line if none applies in your state.]

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