Credentials

Certifications, standards and equipment

Certifications in this trade belong to people, not to companies. The IICRC is explicit about it: a certification follows the technician, not the firm they work for. So when a website says "we are certified," it is saying something that cannot be true as written. What can be true is that a company employs certified technicians, and that the company itself holds IICRC Certified Firm status — a separate, paid, annual registration. Those are two different claims, and you are entitled to ask for both.

What to ask any restoration contractor

— Which of your technicians will be on my job, and what are they certified in?

— Are you an IICRC Certified Firm, and can I see it?

— What license does this work require in this state, and do you hold it?

— What documentation will I have at the end?

Ask us the same four. If a contractor cannot answer them plainly, that is information too.

Call (555) 555-0142

24/7 emergency line — (555) 555-0142

[Edit: add your state contractor license number here, and any mold or specialty license you actually hold. Delete this line if none applies in your state.]

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